Privacy Policy
How we handle personal information shared through our website, enquiry forms and educational services.
Last updated: 19 October 2026
1. Information we collect
When you submit an enquiry, demo-class request, or programme application, we may collect your name, contact details (such as telephone or WhatsApp number and email address), location, programme interests, preferred schedule, and information about the learner such as name and age. Different forms may request different details. We may also receive information you choose to provide when contacting us through the website or our support channels.
2. How we use information
We use information you submit to respond to your enquiry, arrange demo classes, discuss admission or programme availability, provide requested educational services, and maintain relevant communication and enquiry records.
3. Children’s information
Our programmes serve children, but website enquiry forms are intended to be completed by a parent, guardian, or authorised adult. Please do not submit a child's sensitive personal information or documents unless specifically requested through an appropriate process.
4. Service providers
Information submitted through our website may be processed by the technology providers used to operate our forms, communications, hosting, and enquiry management systems. We do not ask visitors to submit payment card passwords or account passwords through enquiry forms.
5. Website and external links
Our website may link to third-party services, such as WhatsApp, social media, or a separate learning portal. Those services have their own privacy practices and policies. Technical information, such as browser and connection data, may be processed by services that deliver and protect the website.
6. Website measurement
This website uses Meta Pixel to measure page visits and successful enquiry submissions. It sends PageView and Lead events to Meta without adding the information entered in the enquiry form as event parameters. Meta may process browser or device information as part of its measurement service.
7. Security and retention
We aim to limit access to personal information to those who need it for relevant educational and administrative purposes. No internet-based service can guarantee absolute security. Information is retained according to operational needs and applicable requirements; specific retention periods may vary depending on the record and service.
8. Privacy questions or corrections
For questions about information you submitted, or to request correction or deletion where applicable, contact Mastermind Abacus Bangladesh at 01401123602. We may need to verify a request before acting on it.
9. Changes to this policy
We may update this policy as our website or services change. The latest version will be published on this page with its updated date.